Thank you very much for your purchase and feedback this is guangzhou benshi ,what you buy is a floor stand advertising screen that the packaging is divided into two parts. The lcd screen with tempered glass is packed in wooden case, the metal stand support be packed as a another carton box.we are so sorry that the carton box of the stand support be lost by the logistics,we had send a new stand support to the logistics to resend it for you our product is digital signage, you can choose none touch /touch screen, the touch screen ,you can choose android /windows system, Function: play the picture and video automatic,support split screen,with our cms software to control them to play the advertising contents Digital signage it be used to help your business to promote your products more better ,when the people walk by your store , seeing very attractive and interesting videos and dynamic pictures playing,they will be more willing to walk into your store and visit your products, thanks

this is Guangzhou benshi, thank you for your feedback Guangzhou Benshi Electronics Co., Ltd. was founded in 2012, from 2012 began to sell products to different countries, we have many old customers to re-purchase, we have our own processing plant and marketing team, 3D structure design team, IT team, motherboard solution engineer team, hardware R & D engineer team, after-sales service team, We don't cheat any of our clients. the product was detained in the port for two months, resulting in the customer not receiving the goods. Because the product was unpacked and inspected by the customs, the accessory bag has been lost. The customer was angry. We are really sorry that it was the Chinese Spring Festival at that time and we could not immediately reissue the spare parts,After we confirmed that it was our product, when the Spring Festival holiday ended and we came back to work, we immediately arranged to re-send the spare parts to the customer. thank you